Credit sync delays blocking API requests. Production users need early notification.
Degraded performance on Claude API and platform.claude.com due to credit processing delays
Original: Degraded performance on the Claude API and platform.claude.com
Importance: 本番環境の API リクエスト失敗を伴う障害であり、既存ユーザーに直接影響を及ぼしているため。
Summary
As of Oct 1, 16:20 UTC, Anthropic is investigating performance degradation on the Claude API and platform.claude.com. Credit purchases are experiencing delays in being reflected in account balances, causing some API requests to fail due to insufficient credit. The team is actively investigating and will provide updates shortly. Users relying on Claude API for production workloads may encounter authentication or credit-related failures.
Key Points
- Credit purchase reflection delays causing API request failures
- Impact on both Claude API and platform.claude.com
- Anthropic investigating with updates pending
- Insufficient credit balance errors occurring
View developer notes (APIs, breaking changes, migration)
This outage affects Anthropic's unified credit system backend. Purchased credits are not syncing to account balances in real-time, causing API requests to fail with insufficient credit errors (likely 402/429 status codes across Messages, Files, and Batch endpoints). Immediate mitigation involves failover environments or enhanced retry logic. Root likely involves credit transaction ledger bottleneck or cache invalidation failure. Longer-term: implement idempotent credit grants, timeout hardening, and multi-region ledger replication.
Source: https://status.claude.com/incidents/k0h22tsvnydg
Outlet: Anthropic Status
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